Support
One person makes this app, so one person answers. Expect a reply in a few days rather than a few minutes.
If you want to talk to someone right now
This page cannot help with that, and it will not pretend to. Please use a service staffed by people.
In the app there is a control on the home screen that opens a list of helplines for your region. It works offline and asks for no permission. If you are not in the app, findahelpline.com lists free and confidential services by country.
The app is not therapy and it is not a medical device. If something is wrong, a person is better than an app, and that is true of every app including this one.
Write to a person
Email is the only support channel. There is no ticket system and no chatbot.
Useful things to include, if you have them to hand: your iOS version, your device, whether you have Apple Health connected, and what you expected to happen instead. None of it is required — a plain description is fine.
Please do not send screenshots of your own entries unless you actually want them read. Nothing about your log is visible from this end otherwise.
Getting your data out
You do not need to ask anyone for it. Export and deletion are in the app and they are free.
- Export produces a complete machine-readable file of everything the app holds, with a check you can recompute yourself confirming nothing was left out or altered.
- Deletion produces a written record of what was deleted, from where, and anything that could not be reached.
- Your moods live in Apple Health, so they can also be viewed, exported and deleted in Apple's own Health app, entirely independently of this app.
That last point is deliberate. If this app disappeared tomorrow, your mood history would still be yours, in Apple Health, with no action required from anyone.
Purchases and refunds
Apple handles all payment, so Apple handles all refunds.
Request one at reportaproblem.apple.com. Nothing about your payment is visible from this end, so there is nothing to look up here that Apple cannot tell you faster.
The purchase is a one-off with Family Sharing on. If it is not showing on a second device, Restore Purchases in Settings asks Apple again.
The Apple Watch app needs Apple Watch Series 6 or later, because Apple's State of Mind type needs watchOS 11. That is stated on the purchase screen before you buy, and it is the only part of the purchase with a hardware requirement.
Privacy questions
The full answer is on one page, and it describes the code rather than a template.
Read the privacy policy. The short version: one HealthKit type, no analytics, no account and no server.